In commissioning a portrait or more general commission from me you agree to the following:
Payment
1 The cost of one or more elements of your commission may need to be altered before delivery due to unforseen circumstances. If this should be necssary I will agree the changes with you.
2 In paying for your commission you accept my terms and conditions set out here and in my other "Commissions" pages on this website.
3 Your commission remains the property of Frances Sullivan, me, until full payment has been recieved.
4 Should you decide not to purchase your commission: I reserve the right to sell this as a generalised work to try to recover some income from the time invested in it. You will receive a refund, less your deposit.
Delivery
1 If you accept and sign for a delivery with damaged packaging, then you accept the possible damage to the contents.
2 Acceptance of delivery means that you accept these terms and conditions.
Returns
1 All returns must be made at your cost tracked and signed for in their original packaging and in original condition within 7 days of recipt.
2 Refunds for returned artwork will be made within 30 days of them being received by me.
3 Please provide photographic evidence to me of any artwork/packaging damaged in transit within 48 hours of delivery.
4 Please return the damaged artwork and original packing to me, tracked and signed for, at your cost within 7 days. When the damaged artwork has been recived by me I will refund your postage within 48 hours, repaint your commission and send within 30 days.
Publicity
1 In commissioning a portrait from me you allow me to use an un-named image in publicity material that I produce to promote my Animal Art business. For example watermarked images on my website and facebook, and/or a general image on leaflets. Please let me know if you are not happy for your image to appear on any one or other of these platforms.
