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Terms and Conditions

In commissioning a portrait or more general commission from me you agree to the following:


1  The cost of one or more elements of your commission may need to be altered before delivery due to unforseen circumstances.  If this should be necssary I will agree the changes with you.

2  In paying  for your commission you accept my terms and conditions set out here and in my other "Commissions" pages on this website.

3  Your commission remains the property of Frances Sullivan, me, until full payment has been recieved and cleared.

4 Should you decide not to purchase your commission: I reserve the right to sell this artwork as a generalised work to try to recover some income from the time invested in it.  You will receive a refund, less your deposit.


1 If you accept and sign for a delivery with damaged packaging, then you accept the possible damage to the contents.

2 Acceptance of delivery means that you accept these terms and conditions.


1 All returns must be made at your cost tracked and signed for in their original packaging and in original condition within 7 days of recipt.

2 Refunds for returned artwork will be made within 30 days of them being received by me.

3 Please provide photographic evidence to me of any artwork/packaging damaged in transit within 48 hours of delivery. 

4 Please return the damaged artwork and original packing to me, tracked and signed for, at your cost within 7 days.  When the damaged artwork has been recived by me I will refund your postage within 48 hours, repaint your commission and send within 30 days.


1 In commissioning a portrait from me you allow me to use an un-named image in publicity material that I produce to promote my Animal Art business.  For example watermarked images on my website and facebook, and/or a general image on leaflets.  Please let me know if you are not happy for your image to appear on any one or other of these platforms.




Content © 2021 Frances Sullivan